1. Information We Collect

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When you use the Art By Craig website, place an order, complete a contact form or otherwise get in touch, information collected may include:

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• Your name

• Email address

• Telephone number

• Billing and delivery address

• Order and delivery details

• Messages or enquiries you send

• Information necessary to process or manage your order

 

The website may also automatically collect certain technical information, such as your device type, browser, IP address and how you interact with the website.

2. How Your Information Is Used
 

Your information may be used to:
 

• Process and manage orders

• Arrange shipping or local delivery

• Communicate with you about your purchase

• Respond to enquiries

• Provide customer support

• Maintain appropriate business and transaction records

• Improve the website and customer experience

• Meet applicable legal or regulatory requirements

Your personal information will not be sold to third parties.
 
3. Payments
 

Payment options may be provided directly by Art By Craig or through third-party payment providers.

Where a third-party payment provider is used, payment information is processed according to that provider's own privacy and security practices. Art By Craig does not necessarily receive or store complete card or financial account details.
 
4. Shipping & Delivery
 

Information such as your name, delivery address and contact number may be shared with couriers or delivery providers where necessary to deliver your order.
 

Only information reasonably required to fulfil the delivery will be provided.
 
5. Wix
 

This website is created and hosted using Wix.
 

Wix may collect, process and store information on behalf of Art By Craig as part of providing website hosting, online store, analytics, forms and other website services.
 

Wix's own privacy practices are governed by its privacy policy.
 
6. Cookies & Website Analytics
 

This website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the site and improve its performance.
 

Some cookies may be provided by Wix or other services used by the website.
 

Where required, visitors may be given options to manage their cookie preferences.
 
7. How Long Information Is Kept
 

Personal information is kept only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support and meeting applicable legal, accounting or record-keeping requirements.
 
8. Protecting Your Information
 

Reasonable steps are taken to protect personal information from unauthorised access, misuse, loss or disclosure.
 

However, no method of transmitting or storing information online can be guaranteed to be completely secure.
 
9. Your Rights
 

Depending on applicable law, you may have rights relating to your personal information, including requesting access to or correction of information held about you.
 

You may also request deletion of personal information where appropriate, subject to any information that must be retained for legitimate business or legal purposes.
 
10. Third-Party Links
 

The Art By Craig website may contain links to third-party websites or services, including social media platforms.
 

Art By Craig is not responsible for the privacy practices or content of third-party websites. You should review the privacy policy of any external service you choose to use.
 
11. Changes to This Privacy Policy
 

This Privacy Policy may be updated occasionally to reflect changes to the website, services, payment methods or applicable requirements.
 

The latest version will be published on this page together with its updated date.
 
12. Contact
 

If you have questions about this Privacy Policy or how your personal information is handled, please contact Art By Craig through the Contact page on this website.